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Frequently Asked Questions
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How many passengers can a Maxicab accommodate?Our Maxicabs can fit up to 13 passengers, perfect for group travel, family outings, and work events. Just hit up our customer service team to book!
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What type of vehicle will I get if I book an "Any Maxicab" service?If you book an "Any Maxicab" service with MRA Maxicab, you will be assigned a vehicle that is specifically designed to accommodate up to 7 passengers and 5 pieces of luggage. This flexibility ensures that, regardless of the vehicle model you receive, it will comfortably fit your party and their belongings. Our fleet includes a variety of premium maxi cabs, all chosen to provide a seamless and luxury travel experience for travelers, corporate clients, and locals alike.
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Can I book a Maxicab for hourly rental?Yes, at MRA Maxicab, you can conveniently book a Maxicab for hourly rental to suit your transportation needs. Whether you require a vehicle for a short trip within the city, business meetings, or errands, our fleet is equipped to provide flexible, reliable, and comfortable service. Simply specify the duration of your rental when making your booking, and our team will ensure that a suitable Maxicab is ready for you. For more information on rates and availability, please contact our customer service team or visit our website.
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What happens if my flight is delayed when I have booked a ride with MRA Maxicab?No worries at all! We keep an eye on flight statuses and adjust pickup times accordingly. If your flight is delayed, our friendly drivers will be there to greet you when you land. There's no need to contact us or worry about extra charges. We’re here to make sure your transport is smooth and stress-free, even if your flight schedule changes.
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What types of Maxicab services does MRA Maxicab offer in Singapore?MRA Maxicab offers a range of Maxicab services in Singapore, including 6-seater, 7-seater, Alphard / Vellfire, 9-seater, and 13-seater options for departure or arrival at affordable costs.
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Does MRA Maxicab provide Child or Baby Car Seats?Yes, MRA Maxicab does provide child or baby car seats upon request. Safety is a top priority for us, and we understand the importance of providing appropriate seating for young children. When booking your ride, please inform us that you require a child or baby car seat, and we will ensure it is installed in the vehicle. We provide with a rental of S$10 per seat as it will be sent for sterilization of use. Please note that advance notice is essential to guarantee the availability of a car seat for your journey.
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Are there additional charges for late-night or early-morning trips with MRA Maxicab?Yes, MRA Maxicab charges extra for trips between 11:00 PM and 7:00 AM to cover increased demand and costs. For details and quotes, please contact customer service or visit our website. We strive for transparency and top service at all hours.
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Does MRA Maxicab provide worker transportation?Yes, we offers specialized transport services for workers. We ensure comfortable, reliable, and efficient transportation for corporate clients and employees, including daily and event services. Contact us for customized solutions.
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Can I cancel or modify my booking with MRA Maxicab?Absolutely! Just give our friendly customer service team a call to cancel or modify your booking. We recommend doing so ASAP. There might be some fees depending on the timing, but we'll explain everything clearly. We're here to make your transport smooth and flexible!
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What are the payment options available at MRA Maxicab?At MRA Maxicab, we proudly offer a range of convenient and flexible payment options tailored to meet our customers' needs. You can easily pay for our services using major credit cards (Visa, MasterCard, American Express), debit cards, cash, and leading mobile payment apps like Apple Pay and Google Wallet. We encourage customers to pay by PayNow or cash as credit cards may incur surcharges. Furthermore, for our corporate clients and regular users, we confidently provide the option to set up direct billing accounts. Should you have any specific payment concerns or need further assistance, our dedicated customer service team is always ready to assist.
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What is the "Meet and Greet" service offered?The "Meet and Greet" service ensures a seamless experience. A driver awaits you at the airport or Ferry terminal with a sign and takes you to your Maxicab to relax. It's perfect for first-time visitors, corporate clients, or anyone who enjoys VIP treatment. Trust us to make your journey smooth and welcoming, like a VIP experience. It's a fun way to start your trip!
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Do you offer corporate accounts at MRA Maxicab?Yes, MRA Maxicab offers corporate accounts for businesses. Benefits include priority booking, customized travel plans, and dedicated support. Contact our corporate services team to set up an account.
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How do I book a Maxicab?Booking is super easy! Just follow these simple steps: 1. Booking Form: Fill out the online form with your trip details—quick and simple! 2. Call Us: Chat with our friendly staff directly; we're here to help! 3. Email Us: Drop us an email with your booking details. 4. Whatsapp Us: Chat with our friendly staff and we will respond to you spontaneously. At MRA Maxicab, we're committed to giving you top-notch service. Book today and enjoy a comfy, hassle-free ride—just the way you like it!
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Who should I contact for more information about MRA Maxicab’s transport services?Just hit up our customer service team through Whatsapp, Call or SMS for details on booking, pricing, and vehicle options at (65) 88742701. We're here to help you out and make sure everything goes smoothly.
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