Question 1

What is the "Meet and Greet" service offered?

Accepted Answer

The "Meet and Greet" service ensures a seamless experience. A driver awaits you at the airport or Ferry terminal with a sign and takes you to your Maxicab to relax. It's perfect for first-time visitors, corporate clients, or anyone who enjoys VIP treatment. Trust us to make your journey smooth and welcoming, like a VIP experience. It's a fun way to start your trip!

Question 2

How do I book a Maxicab?

Accepted Answer

Booking is super easy! Just follow these simple steps:

1. Booking Form: Fill out the online form with your trip details—quick and simple!
2. Call Us: Chat with our friendly staff directly; we're here to help!
3. Email Us: Drop us an email with your booking details.
4. Whatsapp Us: Chat with our friendly staff and we will respond to you spontaneously.

At MRA Maxicab, we're committed to giving you top-notch service. Book today and enjoy a comfy, hassle-free ride—just the way you like it!

Question 3

What payment methods can you use for your MRA Maxicab booking?

Accepted Answer

You can pay for your booking by credit card or arrange an offline payment. If you need help with a specific payment setup, especially for a corporate booking, just contact us before your ride and we’ll guide you through the options.

Question 4

Can I cancel or modify my booking with MRA Maxicab?

Accepted Answer

Absolutely! Just give our friendly customer service team a call to cancel or modify your booking. We recommend doing so ASAP. There might be some fees depending on the timing, but we'll explain everything clearly. We're here to make your transport smooth and flexible!

Question 5

Are there additional charges for late-night or early-morning trips with MRA Maxicab?

Accepted Answer

Yes, MRA Maxicab charges extra for trips between 11:00 PM and 7:00 AM to cover increased demand and costs. For details and quotes, please contact customer service or visit our website. We strive for transparency and top service at all hours.

Question 6

Does MRA Maxicab provide worker transportation?

Accepted Answer

Yes, we offers specialized transport services for workers. We ensure comfortable, reliable, and efficient transportation for corporate clients and employees, including daily and event services. Contact us for customized solutions.

Question 7

Do you offer corporate accounts at MRA Maxicab?

Accepted Answer

Yes, MRA Maxicab offers corporate accounts for businesses. Benefits include priority booking, customized travel plans, and dedicated support. Contact our corporate services team to set up an account.

Question 8

Who should I contact for more information about MRA Maxicab’s transport services?

Accepted Answer

Just hit up our customer service team through Whatsapp, Call or SMS for details on booking, pricing, and vehicle options at (65) 88742701. We're here to help you out and make sure everything goes smoothly.

Question 9

Does MRA Maxicab provide Child or Baby Car Seats?

Accepted Answer

Yes, MRA Maxicab does provide child or baby car seats upon request. Safety is a top priority for us, and we understand the importance of providing appropriate seating for young children. When booking your ride, please inform us that you require a child or baby car seat, and we will ensure it is installed in the vehicle. We provide with a rental of S$10 per seat as it will be sent for sterilization of use. Please note that advance notice is essential to guarantee the availability of a car seat for your journey.

Question 10

Do you provide airport pick-up and drop-off services in Singapore?

Accepted Answer

Yes, we do. MRA Maxicab provides airport transfers to and from Changi Airport, as well as other locations across Singapore. Whether you’re travelling for business, family trips, or a special occasion, we’re here to make the journey smooth and comfortable.

Question 11

How much complimentary waiting time do I get for airport arrivals?

Accepted Answer

For airport arrivals, we provide 60 minutes of complimentary waiting time from the scheduled landing time. That gives you a little breathing room for immigration, baggage collection, and those unexpected delays. If you think you may need more time, just let us know when you book and we’ll do our best to help.

Question 12

Can I book a Maxicab for same-day or last-minute travel?

Accepted Answer

Yes, same-day and last-minute bookings are available, subject to vehicle availability. For urgent trips, the quickest way to reach us is by call or WhatsApp so we can confirm your ride as fast as possible. If you’ve got somewhere to be soon, don’t worry — we’ll try our best to get you moving quickly.

Question 13

Are tolls, parking, and ERP charges included in the fare?

Accepted Answer

Yes, all included.

Question 14

What types of vehicles do you offer, and how do I choose the right one?

Accepted Answer

We offer a range of vehicle options to suit different group sizes and travel needs, including 6-seater MPVs, 7-seater Maxicabs, 13-seater minibuses, and limousine services. If you’re unsure which one fits best, share your passenger count and luggage details with us, and we’ll recommend the most suitable option.

Frequently Asked Questions